User Privacy Policy

Welcome to the mini-games and related services provided by TUSIMPLE SINGAPORE PTE. LTD. and its affiliates (collectively referred to as "We" or "Us")! In addition to the User Service Agreement, we will further elaborate through this Privacy Policy (collectively referred to as "this Policy") on the collection, use, storage, and sharing of your personal information when you use our game products, as well as your related rights. This Policy is an integral part of the User Service Agreement.

Summary

According to laws and regulations, our products fall under the category of online games. Based on the definition of basic functional services for this category, the scope of our core services is to provide you with online game products and services, including providing you with game entertainment and related player interaction services. To achieve these core service functions, we need to collect your account registration and login information, game log information, login device information, and consumption information. To provide you with other extended game features, we may also need to collect your geographical location, multimedia files, and contact information you voluntarily provide to us.

To collect the above information, we need to request certain system permissions from you. You can manage your personal information and related authorizations as described in this Policy. We will explain how we handle personal information in different scenarios through this Policy. Apart from information necessary for implementing the basic game functions and services, and information required by laws and regulations, you can refuse our processing of other information, but this may result in our inability to provide corresponding extended functions or services. We will explain the relevant circumstances item by item in this privacy policy. Important terms regarding your personal information rights are highlighted in bold for your special attention.

In addition to this Policy, in specific scenarios, we may also inform you through instant notifications (including pop-ups, page prompts, etc.) within the game product, feature update descriptions, etc., about the corresponding information collection purpose, scope, and usage. These instant notifications and feature update descriptions form part of this Policy and have the same effect as this Policy.

The following sections will help you understand in detail how we collect, use, store, transmit, disclose, and protect personal information; and how you can query, correct, supplement, delete, copy, and transfer your personal information. Important content regarding your personal information rights is highlighted in bold for your special attention.

Table of Contents
  1. How We Collect and Use Personal Information
  2. Storage of Personal Information
  3. Sharing, Transfer, and Public Disclosure of Personal Information
  4. How We Use Cookies and Similar Technologies
  5. Your Rights
  6. Protection of Minors
  7. Personal Information Security
  8. Notification and Updates
  9. Contact Us
1. How We Collect and Use Personal Information

1.1. When you register, log in, and use this game product service, we will collect your mobile phone number to create your game account. We will verify your identity by sending an SMS verification code.

1.2. You can also log in to this game using accounts from third-party platforms we recognize. When you use a third-party platform account to log in, we will obtain relevant information under that account (including: username, nickname, avatar, unique identifier, and friend relationships or other information authorized by you) based on your authorization, to help you complete registration and login and achieve a better gaming experience.

1.3. In accordance with relevant laws, regulations, and regulatory requirements, after you register a game account, we require you to provide real identity information, including your name and identity document information. If you do not provide the aforementioned real identity information or provide false information, you will be unable to log in to this game and enjoy the services we provide. For the purpose of real-name verification, you agree and authorize us to provide, query, and verify your aforementioned identity information with relevant real-name verification institutions (national online game authorities, public security departments, or their entrusted/cooperative institutions).

1.4. Depending on the specific usage of this game product, you may also choose to fill in gender, region, tags, and other details to complete your game account profile. Such account information will be displayed on your character page to enable better interactive experiences. You can choose whether to fill in and display this information. We will not associate such information with your personal identity for processing.

1.5. When you use this game product service, we will collect your game log information, such as login logs, item logs, operation information, game session information, social interaction information, etc., to enable you to normally use various related functions and scenarios of the game, and also for customer service complaint handling, game security, and vulnerability analysis. To ensure the consistency and stability of your gaming experience, we may synchronize the aforementioned information to subsequent versions of the game.

1.6. To ensure your normal use of our services, maintain the normal operation of basic game functions, optimize the performance of this game product based on your device terminal and network status, enhance your gaming experience, and protect your account security, we will collect your device name, device type, device model and version, operating system, system properties, IP address, carrier information, Wi-Fi status/parameters, device identifiers (such as IMEI, IMSI, MAC address, Android ID, hardware serial number, OAID), application ID, network type, and other information. To collect the above basic personal device information, we will apply for permission to access your device information in necessary scenarios. If your device configuration supports it, to achieve animation display effects for in-game scenes, assist in positioning, and quickly adjust the game perspective based on mobile device posture, we will collect your device's sensor information (depending on the scenario, collecting information from accelerometer, gravity sensor, rotation vector sensor, magnetic field sensor, and gyroscope sensors).

1.7. When you use the consumption function, we will collect your recharge records, consumption records, and other information to provide the service and allow you to query your transaction history, while also protecting the security of your virtual items to the greatest extent possible. Recharge records and consumption records are sensitive personal information. Collecting this information is necessary to implement the consumption function; otherwise, the transaction cannot be completed.

1.8. To provide you with location-based game services (such as regional game achievement rankings, nearby friends, nearby team formation functions), we will collect your geographical location information (including nearby Wi-Fi and nearby base station IDs, i.e., Cell ID). Geographical location information is sensitive personal information. Refusing to provide this information will only result in your inability to use the corresponding location-based game functions but will not affect your normal use of other game functions.

1.9. When you interact with other players in the game through text, images, voice, video, or other multimedia files, we may collect and save the content of the above information you send to filter inappropriate content such as pornography, violence, politics, abuse, malicious advertising, etc., thereby purifying the game environment and maintaining a healthy online environment.

1.10. When you copy information within the game for sharing, or receive shared information within this game, we need to access your clipboard locally on the device to read the passcodes and other related information contained therein, in order to realize functions such as benefit acquisition, activity participation, team formation, and sharing. We will only read information related to our services to complete verification. We will not collect other irrelevant information from your clipboard.

1.11. For the purpose of product and service marketing and promotion, before the game is launched or during operation, we may use your legally collected email address, mobile phone number, WeChat, or other third-party social accounts to send commercial information to you (including but not limited to game development progress, launch schedule, activity notifications and updates, survey research, etc.) by ourselves or through entrusted third parties. If you do not wish to receive such messages, you can choose to unsubscribe or turn off notifications. If you participate in our marketing promotions and survey research activities, we will collect your name, gender, age, occupation, and other personal information that may be included in the questionnaire when you actively fill it out, specifically as stated in the separate instructions on the activity page and the questionnaire content you receive.

1.12. In order to provide you with product and service updates in a timely manner, we will send you push notifications about hot content, activity notifications, and progress through your device's system notifications. To ensure the timeliness of message delivery, the product may remain active in the background. You can turn off the push notification function in your device settings.

1.13. When you contact our customer service or use other user response functions (complaints or suggestions regarding personal information protection, complaints or suggestions related to minors' gaming, or other customer complaints and needs), we need you to provide necessary personal information to match and verify your user identity, in order to protect your account and system security. To handle your requests,CSR needs to query or verify your relevant information within the scope of your authorization and use it only within the necessary scope. If you refuse to provide or provide incorrect information, we will be unable to provide you with corresponding support. After confirming your user identity, we will also save your contact information (the method you used to contact us or other contact information you proactively provided to us), your communication/call records and content with us, and other necessary information related to your needs, in order to contact you or help you solve problems, or record the handling plan and results of related issues.

1.14. You understand and agree that during the process of using this game, we will apply to access your system permissions when necessary (specific permissions may vary depending on the device model and system version you use) to realize the collection and use of information involved by these permissions. Before enabling permissions, we will inform you of the purpose of enabling the permission and seek your consent. If you do not agree, we will not enable the relevant permissions and will be unable to provide you with the services corresponding to that permission. These services and information are detailed as follows:

1.15. In order to show and recommend information content that is more relevant to you and provide services that better meet your requirements, this product will collect and use your personal information to analyze and understand your preferences through automated decision-making methods, and provide you with information or services you might be interested in. Please note that personalized recommendations in this game product do not identify the true identity of a specific natural person; they are only based on user behavior and characteristics to provide more relevant and richer information content. At the same time, we ensure that unreasonable differential treatment is not implemented against individuals during recommendation. If you do not wish to receive personalized content displays, you can choose to turn off personalized content recommendations. If you choose to turn it off, we will not use your personal information for content recommendations and will only show you generally displayed content. The content you see may be less relevant to your preferences.

1.16. According to relevant laws and regulations, under the following circumstances, we may process your personal information without obtaining your consent:

1.17. Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not mentioned above and collects your information, we will separately explain the content, scope, and purpose of the information collection to you through page prompts, interactive processes, website announcements, etc., to obtain your consent.

2. Storage of Personal Information

2.1. In accordance with legal and regulatory requirements, we will store the personal information of users collected within China within China.

2.2. We store your information securely, including local storage (e.g., data caching), databases, and server logs. Generally, we only store your personal information for the time necessary to achieve the service purpose or under the conditions stipulated by laws and regulations. After the aforementioned period expires, we will delete or anonymize your personal information. We determine the storage period of personal information mainly with reference to the following standards and based on the longer one:

2.3. When our product or service ceases operation, we will issue an announcement in accordance with relevant laws and regulations. At that time, we will delete or anonymize your personal information in accordance with the law to protect your personal information security.

3. Sharing, Transfer, and Public Disclosure of Personal Information

3.1. Entrusted Processing. To provide you with more complete and high-quality products/services and to achieve certain specific functions or services of the product, we may need to entrust our service partners to process certain of your personal information on our behalf. We will inform you of the name or names of the recipients, contact information, processing purpose, processing method, and types of personal information in accordance with the law. At the same time, we will use encryption, de-identification, and other means to protect your information security.

3.2. Provision to Others. Regarding your personal information, we only process it within the purpose and scope described in this Policy or as required by laws and regulations, and keep it strictly confidential. If we provide your information to other personal information processors, we will follow the principles of legality, legitimacy, and necessity, and provide the personal information necessary to achieve the relevant purposes to the third party. We will inform you of the name or names of the recipients, contact information, processing purpose, processing method, and types of personal information in accordance with the law. At the same time, we will use encryption, de-identification, and other means to protect your information security.

3.3. Transfer. In principle, we will not transfer your personal information to any company, organization, or individual. In the event of mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will inform you of the name and contact information of the recipient and require the new holder of your personal information to continue to be bound by this Policy. If the processing method of personal information agreed in this Policy changes in any way, we will require that company or organization to obtain your consent again.

3.4. Public Disclosure. We will not actively disclose information that you have not made public yourself, unless required by national laws and regulations or with your consent.

3.5. For companies, organizations, and individuals that receive personal information provided by us, we will sign data processing agreements with them, clarifying the responsibilities of both parties, processing matters, processing purposes, etc., and require them to process personal information only in accordance with our requirements, this Policy, and relevant security measures. If you refuse to provide the personal information necessary for us to provide services externally, it may result in your inability to use our products/services to enjoy the services provided by that partner.

4. How We Use Cookies and Similar Technologies

4.1. When you use our products/services, we will store small data files called Cookies on your device. Cookies usually contain an identifier, site name, and some numbers and characters. We use this information to determine whether registered users have logged in, improve service/product quality, and optimize the user experience.

4.2. The log saving function embedded in various games may collect behavioral information of game users (including game character information), store this information as log text, and use it to improve our games.

4.3. We or our third-party partners may collect and use your information through Cookies and web beacons and store this information as log information.

4.4. We use our own Cookies and web beacons to collect your information for the following purposes:

5. Your Rights

5.1. During your use of this game product service, we may provide you with corresponding operation settings depending on the specific situation of the game product, so that you can query, copy, correct, supplement, delete, or withdraw your relevant personal information. In addition, we have also set up channels for complaints and reports. Your feedback will be processed promptly.

5.2. Access, Correction, Copying.

5.3. Change and Withdrawal of Authorization.

5.4. Account Deletion.

6. Protection of Minors

6.1. We attach great importance to the protection of minors' personal information and continuously explore better ways to protect it. If you are the legal guardian of a minor, please pay attention to whether the minor under your guardianship is using our game services or providing their personal information after obtaining your authorization and consent. If you have any questions about the personal information of the minor under your guardianship, please contact us using the contact details provided in this Policy.

6.2. Specifically, if you are a child under the age of 14, in order to protect children's personal information, the child and their guardian should also carefully read the "Children's Personal Information Protection Guide" before using this game service. Only after obtaining the guardian's explicit consent to this Policy and the "Children's Personal Information Protection Guide" can you use this game product.

6.3. We actively comply with national anti-addiction policy requirements and protect the legitimate rights and interests of minors by enabling an anti-addiction system. Based on legal requirements, we will determine whether the real-name information of a relevant account belongs to a minor by verifying real-name identity and other information, and then decide whether to include this account in the anti-addiction system. Additionally, we will collect your login time, game duration, and other information, and guide minors to play games rationally by automatically intervening and limiting game time at the system level, enabling forced logout functions, etc.

6.4. To better protect the physical and mental health of minors, guide them to use the internet healthily, and prevent minors from impersonating or using information of adults, we implement stricter anti-addiction measures on the basis of national regulations on preventing minors from indulging in online games, and continuously explore, research, develop, and test various new technologies to protect minors. For example, we may enable facial recognition verification functions in specific scenarios (when you log in to the game, or during the game, including during game recharges, consumption, or transactions). Your facial information is sensitive personal information. We will take strict confidentiality measures and use it only for comparison with the public security data platform. We will not store your facial information.

7. Personal Information Security

7.1. We take your personal information security very seriously and will strive to take reasonable security measures to protect your personal information, ensure that our personal information processing activities comply with laws, administrative regulations, or other applicable legal requirements, and prevent unauthorized access, as well as leakage, tampering, or loss of personal information.

7.2. We use encryption, de-identification technology, anonymization processing, and related reasonably feasible means that are no less than the industry standard to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.

7.3. We have established dedicated security departments, security management systems, and data security procedures to safeguard your personal information security. We adopt strict data usage and access systems to ensure that only authorized personnel can access your personal information. We regularly provide security education and training to personnel and conduct security audits on data and technology in a timely manner.

7.4. We formulate and implement emergency response plans for personal information security incidents and will immediately activate the emergency plan in the event of a personal information security incident, striving to control the impact of these security incidents and prevent adverse consequences from expanding. Once a personal information security incident (leakage, tampering, loss) occurs or is likely to occur, we will, in accordance with legal requirements, promptly inform you of the following: the types of personal information that have been or may be leaked, tampered with, or lost, the cause and possible harm, the remedial measures we have taken, the measures you can take to mitigate the harm, and how to contact us. We will promptly notify you of the relevant situation of the incident via push notifications, emails, letters, text messages, and related forms. If it is difficult to inform you one by one, we will adopt reasonable and effective means to issue an announcement. At the same time, we will also report the handling of personal information security incidents to the relevant regulatory authorities as required.

7.5. Despite having taken the aforementioned reasonable and effective measures and complying with the standards required by relevant laws and regulations, please understand that due to technical limitations and the existence of various malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will strive to ensure the security of the personal information you provide to us.

7.6. You know and understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account passwords and related personal information to others.

8. Notification and Updates

8.1. In order to provide you with better services, our products and services will be updated and changed from time to time, and we will revise this Privacy Policy accordingly. Without your explicit consent, we will not reduce the rights you are entitled to under the currently effective privacy policy.

8.2. After this Privacy Policy is updated, we will release the updated version in the game product and notify you of the updated content through in-site messages or other appropriate methods, so that you can keep abreast of the latest version of this Privacy Policy.

9. Contact Us

9.1. If you encounter any issues related to personal information protection (including consultation, complaints, etc.) while executing or using our services, you can contact us in the following ways: (i) Contact the platform customer service; (ii) Send an email to 【tusenkh25@tusenautogame.com】;

9.2. We will complete the verification and processing and respond to your request within 15 working days after receiving your request and verifying your identity, or within the period specified by laws and regulations.